How to see an LUA consultant

There are several routes that patients can take to see one of the London Urology Associates consultants:

1. Patients without insurance: Self-funding patients are able to call or email the practice and book an appointment directly. The costs can be discussed with the practice admin team before attending.

2. How can I be referred to an LUA consultant through my private healthcare insurance?

If you have private health insurance then it is likely that you may have been referred to us by another healthcare professional - like your GP. Some insurance companies do require a referral letter from your referring doctor to cover your initial consultation with us. It is important that you check your level of cover with your company before booking an appointment. We’re recognised by all the big insurance companies like Bupa, Aviva, Alliance, AXA PPP and WPA along with many others.

How do I know my appointment has definitely been booked?

All appointments are confirmed by a confirmation letter sent via secure email or post, depending on how you’ve told us you’d like to be contacted.

Should I bring anything with me to my appointment?

It’s extremely beneficial to bring along any medical history documents or scans relating to the appointment, or if you’re feeling organised, you can post or e-mail your paperwork to our office prior to your appointment. If you do have scan images available it is often useful to send those into the office ahead of the appointment to give us time to see if they can be read on our IT systems.

What happens if my consultation discovers something that needs investigating?

If your case is urgent, then we ensure scans are performed on the same day, with a written report and findings available within hours of your consultation.

Our priority is always you, our patient, and our teams are well equipped to give you the best and safest treatment.

Should we need to expedite your treatment we can admit patients immediately to the Princess Grace Hospital after a consultation with surgery offered as soon as is clinically necessary. It is our duty to make sure you feel important, listened too, cared for, safe and understood.

If you would like further information then we would love to hear from you.

This article is intended to inform and give insight but not treat, diagnose or replace the advice of a doctor. Always seek medical advice with any questions regarding a medical condition.

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